Terms & Conditions
TERMS & POLICIES
JOE’S SOCIAL CLUB
Terms & Policies
Last updated: 16/10/2026
Welcome to Joe’s Social Club! Our aim is to create friendly, welcoming events where people can meet, socialise and enjoy themselves, whether they arrive alone or with friends.
By using our website or booking an event, you agree to the relevant terms and policies below.
Website Terms & Conditions
Our website provides information about Joe’s Social Club, our events and ticket bookings. We aim to keep all information accurate and up to date, but event details may occasionally change.
You agree to use our website lawfully and not to misuse its content or interfere with its operation.
Event & Ticket Terms
Tickets are valid for the event, date and entry type stated at purchase.
- Please check event details before booking.
- Tickets must not be resold for profit or used fraudulently.
- Entry may be refused where someone behaves abusively, threatens others or breaches our Code of Conduct.
- We may make reasonable event changes where necessary and will communicate significant changes where possible.
Refunds & Cancellations
We understand that plans can change! If you need to cancel your booking, you can request a ticket refund up to 7 days before the event starts by contacting Joe’s Social Club.
Within 7 days of the event, tickets are non-refundable, except where required by law.
If we cancel or reschedule an event and you’re unable or prefer not to attend the rescheduled date, we’ll offer you a full refund.
Thank you for understanding and supporting Joe’s Social Club. We look forward to seeing you there!
Privacy Policy
We collect only the personal information reasonably needed to manage bookings, communicate with attendees, operate events and meet our legal obligations.
Depending on how you interact with us, this may include your name, contact details, booking information and payment-related records. Payments may be processed by third-party providers.
We do not sell your personal information. We may share necessary information with trusted service providers or where required by law.
You may have rights to access, correct or request deletion of your personal data, subject to applicable law.
For privacy enquiries, contact: joe@joessocialclub.com
Cookies
Our website may use essential cookies and, where enabled, analytics or marketing cookies.
Where consent is legally required, non-essential cookies will only be used after you give permission. You can manage your preferences through our cookie settings.
Code of Conduct
Joe’s Social Club is intended to be friendly, inclusive and respectful.
All attendees are expected to:
- Treat others with kindness and respect.
- Respect personal boundaries and consent.
- Avoid harassment, discrimination, intimidation and unwanted attention.
- Follow reasonable instructions from event hosts and venue staff.
We may ask anyone who seriously breaches these standards to leave an event.
Unfortunately no refunds will be considered in accordance with the booking terms and applicable law.
Photography & Filming
Photography or filming may take place at some events. Where we plan to capture identifiable attendees for promotional use, we will provide appropriate information and obtain consent where required.
Please tell the event host if you do not wish to be photographed or filmed. We will explain any practical limitations and take reasonable steps to respect your preference.
You should ask permission before taking or sharing identifiable photographs or videos of other attendees.
Accessibility
We want our events to be welcoming and accessible. Venue facilities and accessibility arrangements may vary between events.
Please contact us before booking if you have access requirements or would like to discuss reasonable adjustments.
Email: joe@joessocialclub.com.
Complaints
We want everyone to have a positive experience. If you have a concern about an event, booking or our service, please contact us with details of the issue.
We will review your complaint fairly and aim to respond within a reasonable timeframe.
Email: joe@joessocialclub.com
Contact & Legal Information
Business name: Joe’s Social Club
Address: 14 Alstone Avenue, Cheltenham. GL51 8EH
Email: joe@joessocialclub.com
Website:https://www.joessocialclub.com
These terms are governed by the laws of England and Wales, where applicable, without limiting any mandatory consumer protections that apply to you.